Privacy Policy

1. Introduction

ValueMyCard ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website valuemycard.com and use our services.

2. Information We Collect

Information You Provide

• Account Information: When you create an account, we collect your email address and display name.
• Collection Data: Cards you add to your collection, including quantities, purchase prices, and notes.
• Contact Information: When you contact us, we collect the information you provide in your message.

Information Collected Automatically

• Usage Data: Pages visited, features used, search queries, and interaction patterns.
• Device Information: Browser type, operating system, screen resolution, and language preferences.
• Cookies: We use essential cookies to maintain your session and preferences (such as currency selection). We do not use tracking or advertising cookies.

3. How We Use Your Information

We use your information to:

• Provide and maintain our price tracking and collection management services
• Store and sync your card collection data
• Display prices in your preferred currency
• Respond to your enquiries and support requests
• Improve our website and services
• Send service-related communications (see Email Communications below)

4. Email Communications

Types of Emails We Send

Transactional Emails (Cannot be Disabled):

• Account creation and welcome messages
• Password reset and security notifications
• Subscription confirmations and billing receipts
• Trial start/end notifications

Optional Emails (Can be Controlled):

• Price alerts for cards on your watchlist
• Weekly collection value digest
• Product updates and feature announcements (rarely sent)

Email List Management

• List Source: All email addresses come directly from user account registrations on our website. We do not purchase, rent, or acquire email lists from third parties.
• Opt-In: Users provide their email address voluntarily when creating an account.
• List Maintenance: We automatically remove email addresses when users delete their accounts. Bounced emails are monitored and removed.
• No Marketing to External Lists: We do not send marketing emails to addresses that haven't explicitly created accounts on our platform.

Your Email Controls

You can manage your email preferences from your account settings at any time. Every non-transactional email includes an unsubscribe link. We will never sell or rent your email address to third parties.

5. Data Storage

Collection data is currently stored locally in your browser using localStorage. This means your collection data remains on your device and is not transmitted to our servers unless you create an account and opt to sync.

When you create an account, your data is stored securely on servers located in the United Kingdom and European Union.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share anonymised, aggregated data (such as overall platform usage statistics) that cannot identify individual users.

We may share information with:

• Service Providers: Hosting, analytics, and email delivery services that help us operate ValueMyCard.
• Legal Requirements: When required by law, regulation, or legal process.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at support@valuemycard.com.

8. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will remove your personal data within 30 days. Anonymised usage data may be retained for analytical purposes.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.

10. Children's Privacy

ValueMyCard is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@valuemycard.com